What is osTicket theme?
Is the admin section ( Backend) is also customized to be responsive?
How to Install this?
Uncompress the files and upload files and directories in
upload folder to a directory of your choice on your server. For example
/support/ depending on your preference. osTicket installer needs to be able to write and modify
ost-config.php found in the include directory. Please follow the instructions given by the installer.
Pre existing installation
If you already have an osticket site up and running and want to enable the custom theme please follow the following steps. Imagine in the following scenario you have installed the osTicket in a directory named
/support/ on your server.
- Take a backup of the
/support/directory on your computer
- Take a copy of the
ost-config.phpfile from the include directory of support
- Remove or rename the
/support/directory from your server
- Upload the osticket theme to your server and rename it to
- Replace the
ost-config.phpfile in the theme with the original
ost-config.phpfile taken earlier.