Questions and Doubts
When in doubt, ask. Yes, if you have a pre sale question, or you have a question about the template that is not covered in the FAQ, or if you just want to say Hi, please use the contact form to reach me. I will get back to you at the earliest.
Please use the contact form to send in your support requests. Please select the appropriate subject title from the dropdown select box that matches your contact query. Please take a look at the Support Policy page to get a clear idea about what is covered in the product support.
If you like to go for a custom design for your osTicket front-end rather than using the templates from themedost.com, please ask away. I will get back to you and we can work it out.